Klaviyo vs Make (formerly Integromat)

Head-to-head comparison of Klaviyo and Make (formerly Integromat) for ecommerce businesses. We compare features, pricing, ratings, pros, and cons to help you choose the right tool.

Last updated: May 26, 2026

Quick Verdict

πŸ“§

Klaviyo

9/10
vs
βš™οΈ

Make (formerly Integromat)

8.7/10
Winner

Klaviyo

Klaviyo edges out with a 9/10 rating, offering better overall value for ecommerce businesses.

Decision Guide: When to Choose Each

Scenario Winner Why
Best for Beginners πŸ“§ Klaviyo Klaviyo is easier to get started with.
Best for Advanced Users βš™οΈ Make (formerly Integromat) Make (formerly Integromat) offers more advanced capabilities.
Best Value for Money βš™οΈ Make (formerly Integromat) Make (formerly Integromat) delivers more features per dollar.
Best for Small Business βš™οΈ Make (formerly Integromat) Lower entry price of Make (formerly Integromat) fits smaller budgets.
Best for Enterprise πŸ“§ Klaviyo Klaviyo scales better with advanced needs.
β˜… Our Pick

Klaviyo is our top recommendation

Klaviyo scores 9/10 overall, offering the best balance of features, pricing, and user experience for most ecommerce businesses.

Detailed Feature Comparison

Feature Klaviyo Make (formerly Integromat) Winner
Starting Price $20/mo $9/mo βš™οΈ Make (formerly Integromat)
Overall Rating 9.3/10 8.7/10 πŸ“§ Klaviyo
Category Operations Automation Operations Automation 🀝 Tie
Free Trial Free plan up to 250 contacts Free plan (1,000 ops/mo) 🀝 Tie
Platform Multiple Multiple 🀝 Tie
Ease of Use Good Good 🀝 Tie
Integrations Strong Strong 🀝 Tie
Customer Support 24/7 24/7 🀝 Tie
Mobile App Yes Yes 🀝 Tie
API Access Available Available 🀝 Tie
Reporting/Analytics Advanced Advanced 🀝 Tie

Pros & Cons Comparison

Klaviyo Pros

  • βœ… Deep native integration with Shopify, BigCommerce, Magento, and WooCommerce
  • βœ… Powerful segmentation based on purchase history and browsing behavior
  • βœ… Intuitive drag-and-drop flow builder for complex automations
  • βœ… Predictive analytics for customer lifetime value and churn

Klaviyo Cons

  • ❌ Pricing scales aggressively with list size
  • ❌ Fewer third-party integrations than more established platforms
  • ❌ Advanced features require climbing a significant learning curve

Make (formerly Integromat) Pros

  • βœ… Visual scenario builder is more intuitive than Zapier's linear approach
  • βœ… More affordable β€”plans start at $9/mo vs. Zapier's $19.99
  • βœ… Supports complex branching, iterators, and aggregators
  • βœ… Better for handling large data sets and batch operations

Make (formerly Integromat) Cons

  • ❌ Smaller app ecosystem (~1800 vs. Zapier's 7000+)
  • ❌ Fewer pre-built templates for quick setup
  • ❌ Some niche integrations missing compared to Zapier
  • ❌ Documentation can be sparse for less common modules

Pricing Comparison

Klaviyo

$0 /mo

Contact for trial details

View Details

Make (formerly Integromat)

$9 /mo

Free plan (1,000 ops/mo)

View Details

Final Recommendation

Choose Klaviyo if:

  • βœ… Ops teams drowning in manual tasks
  • βœ… No-code builders
  • βœ… Stacks of disconnected SaaS tools
Learn More

Choose Make (formerly Integromat) if:

  • βœ… Ops teams drowning in manual tasks
  • βœ… No-code builders
  • βœ… Stacks of disconnected SaaS tools
Learn More

In-Depth Comparison

Klaviyo vs Make (formerly Integromat): Which Is Right for Your Ecommerce Business?

Last updated: May 26, 2026

Quick Verdict

πŸ† ?Klaviyo (9.3/10) vs πŸ† ?Make (formerly Integromat) (8.7/10)

Winner: Klaviyo β€”Klaviyo edges out with a 9.3/10 rating, offering better overall value for ecommerce businesses.

Decision Guide: When to Choose Each

ScenarioWinnerWhy
Best for BeginnersKlaviyoKlaviyo is easier to get started with.
Best for Advanced UsersMake (formerly Integromat)Make (formerly Integromat) offers more advanced capabilities.
Best Value for MoneyMake (formerly Integromat)Make (formerly Integromat) delivers more features per dollar.
Best for Small BusinessMake (formerly Integromat)Lower entry price of Make (formerly Integromat) fits smaller budgets.
Best for EnterpriseKlaviyoKlaviyo scales better with advanced needs.

Detailed Feature Comparison

FeatureKlaviyoMake (formerly Integromat)Winner
Starting Price$20/mo$9/moMake (formerly Integromat)
Overall Rating9.3/108.7/10Klaviyo
CategoryOperations AutomationOperations AutomationTie
Free TrialFree plan up to 250 contactsFree plan (1,000 ops/mo)Tie
PlatformMultipleMultipleTie
**Ease of **GoodGoodTie
IntegrationsStrongStrongTie
Customer Support24/724/7Tie
**Mobile **YesYesTie
API AccessAvailableAvailableTie
Reporting/AnalyticsAdvancedAdvancedTie

Pros Comparison

Klaviyo Pros

  • Best-in-class ecommerce segmentation (RFM, CLV, purchase history)
  • Pre-built automation flows: welcome, abandoned cart, win-back
  • Deep Shopify/WooCommerce integration with real-time data sync
  • AI-powered send time optimization and subject line testing

Make (formerly Integromat) Pros

  • Visual scenario builder is more intuitive than Zapier’s linear approach
  • More affordable β€”plans start at $9/mo vs. Zapier’s $19.99
  • Supports complex branching, iterators, and aggregators
  • Better for handling large data sets and batch operations

Cons Comparison

Klaviyo Cons

  • Pricing scales quickly with contact list growth
  • SMS marketing costs extra on top of email
  • Template builder is less flexible than dedicated tools
  • Learning curve for advanced segmentation logic

Make (formerly Integromat) Cons

  • Smaller app ecosystem (~1800 vs. Zapier’s 7000+)
  • Fewer pre-built templates for quick setup
  • Some niche integrations missing compared to Zapier
  • Documentation can be sparse for less common modules

Pricing Comparison

ToolStarting PriceFree Trial
Klaviyo$20/moFree plan up to 250 contacts
Make (formerly Integromat)$9/moFree plan (1,000 ops/mo)

Final Recommendation

Choose Klaviyo if:

  • Ecommerce email automation
  • Abandoned cart recovery
  • Customer lifecycle marketing

Choose Make (formerly Integromat) if:

  • Complex multi-step ecommerce workflows
  • Data transformation and enrichment
  • Batch order processing automation

πŸ† €?Try Both Before Deciding

Both tools offer trials or entry plans. Test each with your actual workflow before committing.

Last updated: 2026-05-26

Frequently Asked Questions

Which is better: Klaviyo or Make (formerly Integromat)?

It depends on your needs. Klaviyo has a higher overall rating, but each tool excels in different scenarios. See our verdicts above for detailed recommendations.

Can I try both tools before deciding?

Yes, both tools offer free trials or demos. We recommend testing each with your actual workflow to see which fits better.

Are there cheaper alternatives to these tools?

Yes, there are often free or lower-cost alternatives. Check the "See Alternatives" section on each tool's page for more options.

How often is this comparison updated?

We update our comparisons quarterly to reflect pricing changes, new features, and user feedback. Last updated: May 26, 2026

πŸ›‘οΈ Trust & Transparency

πŸ“Š Our Methodology

We test tools hands-on, analyze user reviews, and compare features objectively. Ratings are based on performance, value, and user experience.

πŸ’° Affiliate Disclosure

EcomToolsHub may earn commissions when you purchase through our links. This doesn't affect our reviewsβ€”we only recommend tools we genuinely believe in.

πŸ‘¨β€πŸ’» About the Author

Written by ecommerce experts with 10+ years of experience. We've tested hundreds of tools to find the best solutions for your business.

Try Both Before Deciding

Both tools offer trials or entry plans. Test each with your actual workflow before committing.